We appreciate your trust in us. Please read our Shipping Policy carefully to understand how we process and deliver your orders.
Shipping Policy
- All orders within India are shipped via trusted and registered domestic courier services and/or India Speed Post.
- Orders are typically dispatched within 2 to 5 working days from the date of order confirmation and payment, or as per the estimated delivery date provided at checkout.
- Please note: Delivery timelines are subject to courier company or postal service norms. While we ensure timely handover of your package to the courier partner, Pretty Queen is not responsible for delays caused by third-party delivery services.
Shipping Schedule
- We ship from Monday to Friday, excluding public holidays.
- All packages are sent through reputed and reliable courier partners to ensure safe and prompt delivery.
Transit Damage
We take full responsibility for any damage to your order during transit. Your satisfaction is our priority.
Return Shipping
- If you wish to return an item, you will be responsible for the return shipping cost.
- Shipping fees are non-refundable. If your return is approved and a refund is issued, the cost of return shipping will be deducted from the refund amount.
How to Return a Product
To initiate a return, please contact us at:
📧 returns@prettyqueen.in
📞 +91 8610302568