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We appreciate your trust in us. Please read our Shipping Policy carefully to understand how we process and deliver your orders.
Shipping Details
- All orders within India are shipped via trusted and registered domestic courier services and/or India Speed Post.
- Orders are typically dispatched within 2 to 5 working days from the date of order confirmation and payment.
- Estimated delivery date is provided during checkout for your convenience.
- Note: Delivery timelines are subject to courier or postal service conditions. While we ensure prompt dispatch, Pretty Queen is not liable for delays caused by third-party services.
Shipping Schedule
- We ship from Monday to Friday, excluding public holidays.
- All packages are sent through reputed courier partners for secure delivery.
Transit Damage
We take full responsibility for any damage incurred during transit. Your satisfaction is our priority.
Return Shipping
- If you wish to return an item, you will be responsible for the return shipping cost.
- Shipping fees are non-refundable.
- If your return is approved, the return shipping cost will be deducted from your refund amount.
How to Return a Product
To initiate a return, please reach out to us via the following channels:
- 📧 Email: returns@prettyqueen.com
- 📞 WhatsApp: +91 8610302568